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Licensed in Montana + North Dakota. Offer in Person + Telehealth

Billings, MT

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Cancellation POLICY

A patient is considered late/no show for an appointment 10 minutes past their scheduled appointment time. A missed appointment prohibits the practice from the opportunity to provide care to patients during that time slot. A fee of $100.00 will be charged to the patient for a missed or cancelled appointment if a 24-hour notice is not given. For new patients, the fee will be $200.00.

After a third “no show” the patient will be dismissed from the practice. Payment for a missed appointment is the patient’s responsibility and is due upon receipt of the charge. Future visits will not be scheduled until the missed appointment fee is paid.

This is a practice policy that is not applicable to any insurance rules or regulations. The policy’s sole purpose is to protect the practice from loss of availability to its patient’s medical needs.